CareCure24 is a healthcare service provider based in Kalyani, West Bengal, specializing in medical services directly to patient's home.
CareCure24 is a healthcare service provider based in Kalyani, West Bengal, specializing in medical services directly to patient's home.
Refund Policy
Effective Date: 15.08.25
At CareCure24, we strive to provide our customers with the highest quality healthcare and wellness services. Your satisfaction is our priority. This Refund Policy outlines the conditions under which refunds are issued for services purchased from CareCure24.
1. Eligibility for Refunds
Refunds may be issued in the following cases:
The service was not delivered due to an error or omission on our part.
The service delivered was significantly different from what was agreed upon at the time of booking.
Technical or operational issues on our side prevented the service from being provided.
2. Non-Refundable Cases
Refunds will not be issued in the following situations:
Change of mind after service has been initiated or completed.
Failure to attend a scheduled appointment without prior notice (as per our cancellation policy).
Unsatisfactory results due to factors beyond our control, including but not limited to medical conditions, pre-existing health issues, or lack of adherence to professional advice.
3. Requesting a Refund
To request a refund, you must:
Contact our Customer Support Team via email at CareCure24
Refund Policy
Effective Date: [Insert Date]
At CareCure24, we strive to provide our customers with the highest quality healthcare and wellness services. Your satisfaction is our priority. This Refund Policy outlines the conditions under which refunds are issued for services purchased from CareCure24.
1. Eligibility for Refunds
Refunds may be issued in the following cases:
The service was not delivered due to an error or omission on our part.
The service delivered was significantly different from what was agreed upon at the time of booking.
Technical or operational issues on our side prevented the service from being provided.
2. Non-Refundable Cases
Refunds will not be issued in the following situations:
Change of mind after service has been initiated or completed.
Failure to attend a scheduled appointment without prior notice (as per our cancellation policy).
Unsatisfactory results due to factors beyond our control, including but not limited to medical conditions, pre-existing health issues, or lack of adherence to professional advice.
3. Requesting a Refund
To request a refund, you must:
Contact our Customer Support Team via email at [support@carecure24.com] or phone at [+91 9332 39 29 19].
Provide your order number, full name, contact details, and a brief explanation of the issue.
Submit the request within [X] days of the service date.
4. Processing Time
Approved refunds will be processed within 7–14 business days from the date of approval.
Refunds will be issued using the original payment method unless otherwise agreed.
5. Special Considerations
If a service package has been partially used, only the unused portion may be eligible for a prorated refund.
Promotional, discounted, or complimentary services are non-refundable.
6. Amendments to This Policy
CareCure24 reserves the right to amend this Refund Policy at any time. Any changes will be posted on our website with the updated effective date.
Contact Us
For further assistance, please contact:
CareCure24 – Customer Support
Email: [support@carecure24.com]
Website: [www.carecure24.com] or phone at +91 9332 39 29 19.
Provide your order number, full name, contact details, and a brief explanation of the issue.
Submit the request within three days of the service date.
4. Processing Time
Approved refunds will be processed within 7–14 business days from the date of approval.
Refunds will be issued using the original payment method unless otherwise agreed.
5. Special Considerations
If a service package has been partially used, only the unused portion may be eligible for a prorated refund.
Promotional, discounted, or complimentary services are non-refundable.
6. Amendments to This Policy
CareCure24 reserves the right to amend this Refund Policy at any time. Any changes will be posted on our website with the updated effective date.
Contact Us
For further assistance, please contact:
CareCure24 – Customer Support
Email: [support@carecure24.com]
Phone: [+91 9332 39 29 19]
Website: [www.carecure24.com]
